Question 1

Who pays the transaction fee?

Accepted Answer

In most cases the fee is incorporated into the borrowers closing costs. This means you or your lender clients are not paying out of pocket. With Doccly Lender the fee is built into closing costs closing the gap between hidden expenses and a predictable cost structure. Ask us how it works for your scenario.

Question 2

Is there a minimum commitment?

Accepted Answer

No you can use Doccly Lender on a deal by deal basis. Our flexible pay as you go model bridges the gap between inflexible long term contracts and your need for adaptable cost effective solutions.

Question 3

What if we only have a few deals per year?

Accepted Answer

Not a problem Doccly Lender is cost effective even at low deal volumes. You pay only for what you use closing the gap between expensive volume based pricing and a solution that matches your actual transaction volume.

Question 4

Is the Doccly Lender platform secure?

Accepted Answer

Extremely secure our platform uses advanced authentication and encryption. We close the gap between the risks of manual email processes and a secure environment by offering strict role based access controls and strong encryption for every document and communication.

Question 5

Can I customize the order templates?

Accepted Answer

Absolutely Doccly Lender is built to adapt to your workflow. You can tailor roles folders fees and tasks for each order type bridging the gap between generic systems and a solution that fits your precise needs.

Question 6

Are there limits on how many people can use the platform?

Accepted Answer

None at all Doccly Lender allows you to add unlimited users ensuring every stakeholder can work together in a unified system. This closes the gap between fragmented communication and a fully integrated collaborative workflow.

Question 7

How do I invite other service providers?

Accepted Answer

It is simple just add them to your order room. Instead of juggling multiple channels Doccly Lender lets you invite external partners directly into your secure order room closing the gap between disjointed processes and a centralized transparent workflow.

Question 8

What kind of support is available?

Accepted Answer

We offer dedicated hands on assistance. Our support team is here to help you transition smoothly from cumbersome email processes to an efficient digital platform closing the gap between current struggles and the measurable benefits of a secure streamlined workflow.

Question 9

How do we get started?

Accepted Answer

Click in the bottom right to start the conversation. We will guide you through your first steps from adding your first order to exploring key features closing the gap between inefficient processes and a secure streamlined future.